Virginia Legislation Ends Unfair, Monopolistic Practices by Ticket Issuers to Restrict Consumers’ Rights When Purchasing, Selling or Transferring Tickets.
WASHINGTON, D.C. – On March 3, Governor Terry McAuliffe signed into law the Ticket Resale Rights Act (HB 1825), making it illegal for ticket companies to penalize, discriminate against or deny admission to an event within Virginia to any ticket purchaser on the basis that they resold a ticket, or purchased a resold ticket, on a specific internet ticketing platform. The legislation, which will take effect July 1, also prohibits a ticket issuer from providing tickets solely through a delivery method that prevents customers from reselling them on a ticketing platform of their choice.
Gary Adler, Executive Director and Counsel of the National Association of Ticket Brokers (NATB), issued the following statement in response to Governor Terry McAuliffe signing the bill into law:
“This new law is an important milestone for protecting Virginia consumers’ right to sell or transfer their purchased tickets to live events if they wish, and on their own terms. This important consumer protection law tells the original ticket seller, such as Ticketmaster, that once it has been paid it can no longer meddle in the affairs of a ticketholder if he or she elects to resell that ticket, just so the company can make more in fees. Governor McAuliffe and the Virginia Legislature should be applauded for protecting the rights of ticketholders with this new law.
“In an open market, if you purchase a ticket, you can do whatever you would like with it, including selling it for less or more than you paid, depending on what the market and demand will bear, without onerous strings attached.
“Restricted ticketing is presented as a measure to reduce fraud, but fraud on resale exchanges is not a pervasive problem. In reality, the restrictions are designed to prevent you from reselling your tickets if you wish on your own terms and in some cases not at all. It is just one example of how large, powerful players in the ticketing system are trying to monopolize the resale market. This legislation will help to loosen their chokehold and protect consumers.”
Consistent with the intent of this legislation, NATB and its Protect Ticket Rights initiative (www.ProtectTicketRights.org) draw attention to efforts underway in many different forms that restrict the purchase, sale and transfer of tickets. These include:
NATB and its Protect Ticket Rights initiative defend the rights of ticket buyers and sellers through a stringent Code of Ethics, legislative advocacy and in the public arena. We do so according to the values outlined in NATB’s Ticket Owner Bill of Rights. Founded in 1994, NATB is comprised of approximately 200 member resale companies, professional ticket brokers that offer a 200% refund on guaranteed tickets, and have long opposed ticket brokers who utilize software bots.
Learn more at www.ProtectTicketRights.org